FAQ Category: Auto-Replenishment Subscription Program

Auto-Replenishment is the most convenient way to enjoy your favorite products and never run out of your Cana Gold Beauty essentials. We automatically send you the products you subscribed to based upon your selected frequency. With each order, you receive 15% off + FREE SHIPPING.

You always have complete control over your Auto-Replenishment orders. We send an email reminder before each order ships. You can change your delivery frequency, next order date, or quantity by visiting Manage Subscriptions located within the My Account section. Changes to subscription orders can be made any time within 24 hours of the next scheduled shipment date, and you can cancel at any time.

Creating a subscription is easy. To subscribe, simply select the Auto-Replenishment option for your desired product on the product page, select your preferred delivery frequency, and then check out as normal.

After you join Auto-Replenishment, you will receive an email confirming your subscription. This email will include a link to access your Auto-Replenishment where you can manage your future orders, subscription items and subscription account information.

We will place your Auto-Replenishment orders automatically according to your selected frequency, and you will only be billed on the day the order is shipped. Please note that your packing invoice may reflect the full price of the item(s) ordered, but rest assured that your discount has been applied and your credit card will be charged appropriately.

Prior to each Auto-Replenishment order, we will send you an email reminder. You will also receive email notifications regarding other important information related to your Auto-Replenishment account, such as if your product is discontinued, if you cancel your subscription, or confirmation when an order is placed successfully.

Once you have subscribed, Auto-Replenishment is easy to manage. You can change your next order date, skip an order, change your selected frequency, or cancel a subscription by visiting Manage Subscriptions located in the Account section. Please allow up to 24 hours for modifications or cancellations to be processed.

To review or modify your Auto-Replenishment account information, visit Manage Subscriptions located within the Account section on our site. You can change your shipping address or payment information for an individual order or at the subscription item level.